We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.
- Steve Ballmer

Vision is perhaps our greatest strength... it has kept us alive to the power and continuity of thought through the centuries, it makes us peer into the future and lends shape to the unknown.
- Li Ka Shing

A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
- Mahatma Gandhi

Conformity is the jailer of freedom and the enemy of growth.
- John F. Kennedy

The reasonable man adapts himself to the world. The unreasonable man persists in trying to adapt the world to himself. Therefore, all progress depends on the unreasonable man.
- George Bernard Shaw

A business is successful to the extent that it provides a product or service that contributes to happiness in all of its forms.
- Mihaly Csikszentmihalyi

The only question to ask yourself is, how much are you willing to sacrifice to achieve this success?
- Larry Flynt

Nothing is as real as a dream. The world can change around you, but your dream will not. Responsibilities need not erase it. Duties need not obscure it. Because the dream is within you, no one can take it away.
- Anonymous

The achievements of an organization are the results of the combined effort of each individual.
- Vincent Lombardi

We all have dreams. But in order to make dreams into reality, it takes an awful lot of determination, dedication, self-discipline, and effort.
- Jesse Owens

Great lives are the culmination of great thoughts followed by great actions.
- Peter Sinclair

Truth is the secret of eloquence and of virtue, the basis of moral authority; it is the highest summit of art and of life.
- Henri Frederic Amiel

Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.
- William A. Foster

The harvest of old age is the recollection and abundance of blessing previously secured.
- Cicero

It's not the employer who pays the wages. Employers only handle the money. It's the customer who pays the wages.
- Henry Ford